Question: Can you use any modem for High Speed Intenet?
Meaning say I have Comcast High Speed Internet… They gave me a modem I have to pay 4 bucks a month extra because it is there modem. Can I use my own modem so all I would have to do is plug in the cables into my new modem? Thanks.
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Answer:
You can use your modem, but you will have to call your cable company and tell them that you are using your own modem. you will also need to provide them with the MAC address of your new modem. They may ask for the MAC address of the old one, and they will definitely ask for the old one back (so they can stop charging you the extra $4)
If the modem is new, then it should conform to all of the new protocols and specs. But to be on the safe side, tell them specifically the model of the modem you are using and ask them if there will be any problems using the device at (whatever bandwidth you are paying for). Don’t stop until you get either a “yes” or a “no” answer.
Hope this helps.
